1. Identification of the Holder
In accordance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), it is hereby reported that this website is owned by:
- Full name: Eva Pons
- NIF/CIF: 47120969H
- Address: Cani de la Carredara, 08793, Barcelona
- Telephone: 622 26 08 70
- Email: info@olivesbaraka.com
- Website: olivesbaraka.com
2. Purpose and scope of application
This document regulates the conditions of use of the website www.olivesbaraka.com and the purchase of products through it. By accessing and using this website, the user accepts these conditions.
3. Products and prices
The products offered on this website are olives and other olive-derived products. Prices include the corresponding VAT and are shown in euros (€). Eva Pons Martell reserves the right to modify prices at any time, respecting existing purchases.
4. Purchasing process
To make a purchase, the user must select the desired products and complete the checkout process. Once the order is confirmed, they will receive a confirmation email.
5. Payment methods
The following payment methods are accepted:
- Credit or debit card (Visa, Mastercard, etc.)
Payments are processed through secure gateways.
6. Shipping and delivery times
Shipping is done via courier companies within an estimated 2 to 7 business days within the Iberian Peninsula. For shipments outside the Iberian Peninsula, delivery times may vary.
7. Right of withdrawal
In accordance with current legislation, the user has a period of 14 calendar days to return a product without justification, except for perishable or personalized products. To exercise this right, you must contact info@olivesbaraka.com.
8. Returns and refunds
If a product arrives damaged or in poor condition, the user can request a replacement or refund within 48 hours of receiving the order. To do so, they must send an email notification with photographs of the affected product.
As this is an edible product, returns are not accepted once opened.
9. Use of the website
The user agrees to make appropriate use of the website and its contents, respecting applicable regulations and the rights of third parties. Fraudulent use of the website or the products offered is prohibited.
10. Intellectual property
All content on the website, including text, images, and designs, is protected by intellectual property rights and may not be reproduced without authorization.
11. Data protection
The personal data collected on this website will be processed in accordance with current data protection regulations. For more information, please see our [Privacy Policy].
12. Applicable legislation and jurisdiction
These terms and conditions are governed by Spanish law. For the resolution of any dispute, the parties submit to the courts and tribunals of the consumer's or website owner's domicile.
For any questions or queries, you can contact us at info@olivesbaraka.com.